customerservices@gandofoods.it

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DELIVERING SPECIALITY ITALIAN PIZZA INGREDIENTS, FOOD AND WINE NATIONWIDE

Privacy policy

Effective Date: 01/04/2025

We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website.

1. Information We Collect

When you visit our website, we may collect:

  • Information you provide directly (e.g., via contact forms or email).
  • Automatically collected data such as IP address, browser type, device information, and usage behavior through cookies and analytics tools.
  • Data from third-party analytics and advertising partners to help improve our services and marketing.

2. How We Use Your Information

We use the collected data for:

  • Providing and improving our website and services.
  • Understanding how users interact with our content.
  • Site optimisation and security.
  • Marketing and advertising purposes.

We process this data based on legitimate interests, your consent (where applicable), and for compliance with legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website usage.

You can manage your cookie preferences through your browser settings.

4. Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimisation, fraud/security purposes, and advertising.

For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

5. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC ("Google"). Google Analytics uses cookies, which are text files placed on your computer, to help analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) is transmitted to and stored by Google on servers in the United States.

We have implemented IP anonymization within Google Analytics, which means that Google will truncate/anonymize the last octet of the IP address for users in the European Economic Area. Only in exceptional cases will the full IP address be sent to and shortened by Google servers in the USA.

Google uses this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website usage. Google may transfer this information to third parties where required to do so by law or where such third parties process the information on Google's behalf.

Google will not associate your IP address with any other data held by Google.

Data Retention

Google Analytics retains user and event data for 14 months. You can change this retention period in your Google Analytics settings.

Opt-Out

You can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available here: https://tools.google.com/dlpage/gaoptout.

For more information, visit Google’s Privacy Policy.

6. Your Rights

Under UK GDPR and data protection laws, you have the right to:

  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Erase your data.
  • Restrict or object to processing.
  • Data portability.

To exercise these rights, please contact us at: customerservices@gandofoods.it.

7. Data Security

We take appropriate measures to secure your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is used, please contact us at:

G&O Italiand Foods
Email: customerservices@gandofoods.it